We generally ship orders within 24 hours of confirmation (this may be extended during high order volumes, public holidays, team absences, or promotions). After shipping, delivery takes 5 to 12 business days. You will receive a tracking number by email when your order ships. The times above are approximate.

Once your order ships, you'll receive an email with a tracking number. You can follow your package on our order tracking page.

Only within 15 minutes of confirmation, by emailing info@vargabratislava.com with your order number. After this window, the order is sent to our logistics partner, so changes, cancellations, and address updates are no longer possible.

Email us to request approval for a return within 14 days of receipt. You then have 16 days to send the item to the address we provide, with a tracking number and at your expense. Items must be unworn, unwashed, with all tags attached, and in their original packaging. We will refund your payment within 14 days of receiving and inspecting the return. Details: Returns Policy.

Report it within 48 hours of delivery, with photos of the item, the packaging, and the shipping label. After this deadline, a claim can no longer be opened with the carrier.

Contact us no later than 30 days from the shipping date. After this deadline, the carrier will no longer accept a tracing request.